Call on FirstCall’s experience

Your employees’ on-the-job performance and career longevity often depend on work environments, relationships, and job satisfaction—plus off-the-job factors, including sense of self, family and household members, at-home challenges, personal finances, and life’s many curveballs. FirstCall’s specialized suite of services and solutions helps guide your people and those they go home to—confidently and confidentially—toward resolution, recovery, and the right balance in their lives moving forward.

Our areas of expertise include:

  • Emotional distress
  • Parenting skills
  • Eldercare/caregiver support
  • Relationship issues
  • Grief counseling
  • COVID-19 counseling
  • Major life events
  • Critical incidents
  • Health risk assessment
  • Personal and work-related stress
  • And much more

Callers have access to the following:

  • Face-to-face and/or telehealth counseling
  • Legal services (e.g., will/estate planning)
  • Financial services or guidance (e.g., budgeting, debt management)
  • Work-life services (e.g., eldercare, childcare)
  • Health advocacy and wellness programs

EAP sessions are free and available by video, phone, or in-person when possible, for employees and household members. Privacy is our top priority. If employees can’t trust us, they won’t call us. Count on FirstCall’s confidentiality, every time.