Contact Us

At the current time we do not have online appointment scheduling. For immediate access, 24 hours a day/seven days a week, call our toll-free number, 1-800-382-2377.

To reach us by mail:  

FIRSTCALL Employee Assistance Program
101 South Bryn Mawr Avenue, Suite 260
Bryn Mawr, PA 19010-3123

To reach us by Email or Telephone:

• Appointments & Information:
  800-382-2377
  Call this number to schedule an appointment or get a referral.  This number has 24 hour clinical coverage.  You may also call this number to contact our Account Managers for clinical issues, critical incidents and emergencies.
• Intake FAX:
  484-337-4293
• Sales, Marketing, Employer Contracts and Business Development:
  484-337-4411
  Email the Director of Business Development 
• Provider Contracting and Network Administration:
  484-337-4288
  Email the Provider Relations Coordinator 
• Accounts Payable/Claims Processing:
  484-337-4410
• Administrative office FAX:
  484-337-4426

Please make a note of our new telephone numbers, effective November 1, 2009.