FIRSTCALL partners with employers to provide the organizational
support services that help employers develop and implement
business strategies for the effective management of their most valuable
asset—their employees. With 20 years experience in providing EAP
services to companies of all types and sizes, we are well versed in
understanding the culture and needs of a broad range of industries.
Our Organizational Support Services include:
Expert, dedicated, responsive account management
Behavioral Risk Management services that can
identify and resolve problems before they escalate.
Management Consultation, Coaching and Referral Services
to managers who are dealing with challenging individuals or work
groups. We are experienced in:
labor union/management processes
interpersonal relational difficulties
Conflict Mediation for employees who are
experiencing severe difficulties in working with each other and
who compromise department productivity and morale.
On-site Critical Incident Debriefing services
to groups and individuals.
Seminars and Education
Programs…for Employers and Employees
Comprehensive Program Promotion and Employee Awareness
Marketing Plans including on-site and online
orientations and recurrent workplace communications.
Quality Assurance and Improvement measures that
exceed industry standards to guarantee that our services meet
the highest quality standards.
Quarterly reports on program utilization and
Annual reports on all program services
FIRSTCALL Menu of Services
Return to the full listing of FIRSTCALL Services
For more information, call 484.337.4411 or email the Director
of Business Development.