For immediate access 24 hours a day seven days a week, call our toll-free number, 1.800.382.2377.

To reach us by mail

FIRSTCALL Employee Assistance Program
830 Old Lancaster Avenue, Suite 108
Bryn Mawr, PA 19010

To reach us by email or telephone

Appointments and information: 1.800.382.2377 or email a counselor

Call this number to schedule an appointment or get a referral. This number has 24-hour clinical coverage. You may also call this number to contact our account managers for clinical issues, critical incidents and emergencies.

Intake FAX: 484.337.4426

Sales, marketing, employer contracts and business development: 484.337.4411 or email the manager of business development

Provider contracting and network administration: 484.337.4288 or email the provider relations coordinator

Accounts payable/claims processing: 484.337.4410

Administrative office FAX: 484.337.4426