Hiring and employee retention

Managing gossip in the workplace

Gossip can be virulent in a workplace environment. Gossip can harm relationships by leading to an erosion of trust and creating divisiveness in a work group. Time wasted on gossip is unproductive time. Ultimately gossip in the workplace can contribute to serious damage to the bottom line. Managers have a responsibility to inoculate against the [...]

The Americans with Disabilities Act: a primer for small business

Small businesses are an ever-increasing source of jobs, many of which can be filled by individuals with disabilities who are able and want to work. The approximately 25 million small businesses in the nation represent 99.7 percent of all employers, employ more than 50 percent of the private work force, and generate more than half [...]

When should a supervisor intervene

Anyone can experience difficulty in the workplace. Supervisors need to be alert to difficulties which may become persistent performance problems. When obvious changes in behavior and performances occur, it is time to utilize FirstCall, your Employee Assistance Program. Absenteeism __  Unauthorized leave __  Leaving work early __  Excessive sick leave __  Peculiar excuses for absences [...]

21 ways to say “well done”

I’m proud you’re on my team. Congratulations on a terrific job. You’re so helpful. Thank you. You continually improve. Well done. Thanks so much for your consistent effort. I really admire your perseverance. Your cheerful mood lifts the team’s spirit. You’re a champion. Wow, what an incredible accomplishment. Great effort. You make us all look [...]

Still wearing the ‘kick me’ sign

The bully has left the playground and moved to the cubicle next door. Bullying is a common, and in many cases accepted, part of work. Many of the behaviors resemble school-yard battles of old, but the stakes-health, well-being and employment status-are much higher. There is no playground monitor to intervene… Read the rest of this [...]

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