Each year, nearly two million American workers face threats, assaults or worse at the hands of customers, visitors and even coworkers. In fact, homicide is the top cause of workplace deaths among women. The odds of violence rise among employees who handle money with the public, work alone or at odd hours, or visit crime-prone [...]
Temper tantrums are a way a young child lets out strong emotions before he or she is able to express them in socially acceptable ways. Although a child may seem totally out of control, these fits of rage, stomping, screaming, and throwing himself or herself to the floor are a normal part of childhood development. [...]
Parenting and grandparenting can be an emotional roller coaster. Although you're filled with love for your kids and grandkids, caring for them can also be scary, frustrating and sometimes downright infuriating. But no matter how riled up you get, it's important to control your anger around youngsters. The importance of managing anger It never feels [...]
We’ve all been angry at times. Whether it’s a fight with a friend, an annoyance at work, or something else altogether, anger is never a pleasant experience. But it’s comforting to know that—however unpleasant—anger is part of being human. At least some anger is needed for survival. When we feel threatened, we develop aggressive feelings [...]
Many people who have a difficult time expressing and managing angry feelings. What causes people to become angry? How can they respond to stressful situations more productively? What is anger? Many people think that anger is caused by hormonal changes or brain activity. This is only partly true. Researchers have found that while hormones play [...]
A coworker blows a deadline, your boss steals your ideas, you miss a meeting due to heavy traffic—these are the normal hassles of living. On a scale of one to 10, with one being calm and 10 being blind rage, most people react to such frustrations with a two or three. If you’re working your [...]
Violence. It's the act of purposefully hurting someone. And it's a major issue facing today's young adults. According to the 2011 Center for Disease Control and Prevention Youth Risk Behavior Surveillance survey, 16.6 percent of high school students carried a weapon at least once during the 30 days before they were surveyed. And, 7.4 percent [...]
Nearly every day the news reports stories about children committing acts of violence, often against other children. Research has shown that violent or aggressive behavior is often learned early in life. However, parents, family members and others who care for children can help them learn to deal with emotions without using violence. Parents and others [...]
Recognizing your body’s anger warning signs is an important step in learning to manage your anger. What are your warning signs? Think about how you feel when you get angry. Write down any signs that aren't listed. My warning signs are: __ tense muscles __ tight fists __ clenched jaw __ sweaty palms __ racing heartbeat [...]
Calm down! State the problem situation as you see it Use "I" statements Identify options for solving the problem Act upon an agreeable option For more information on managing anger, call FIRSTCALL, your Employee Assistance Program, at 1.800.382.2377.